Refund policy

To start a return, exchange, or shipping claim, please click here.

Online Baking Class Refund Policy: 

CANCELLATION POLICY & REFUNDS

Upon registration of a class, payments are non-refundable. In the event of a cancellation of a class by Lynne Creatives, LLC. , we will contact individuals who are registered and participants can choose to reschedule to another class or receive a full refund which will be returned to the original payment method.

A registrant must notify Lynne Creatives, LLC. of rescheduling or change requests at least 48 hours before the scheduled class. A registrant can reschedule to another class within 30 days of the originally scheduled class, subject to availability. Please contact us at classes@busyandbaked.shop it to check availability. Please note the classes change each month and the class you sign up may be different than the one that was rescheduled.

You also have the option of receiving the class replay if you choose not to reschedule the class as this is included in your registration fee. No replay for the original class will be available in the event you elect to reschedule.

If a registrant notifies Lynne Creatives, LLC. of a request to change, reschedule, or cancel a class within 48 hours of a class start time, or is a no-show for the class, the registrant does not qualify for a reschedule or refund. You will have access to the replay that will be emailed to you following the conclusion of the scheduled class (within 24-48 hours).

Digital Product Refund Policy:  No refunds will be given on any digital products sold.

Confidentiality and Intellectual Property

1.  Ownership of Recipes and Materials
   All recipes, formulations, techniques, instructions, and materials provided 
   are the exclusive intellectual property of Busy and Baked by Lynne Creatives. By accessing or purchasing this Content, you acknowledge that it is for personal use only and may not be shared, distributed, or reproduced in any manner without prior written consent from Busy and Baked by Lynne Creatives
2. Prohibited Use
   You agree not to:
   1. Copy, modify, or distribute any part of the Content for commercial or non-
      commercial purposes.
   2.  Reverse-engineer or attempt to recreate the recipes or formulations for
      redistribution or resale.
   3. Share the Content with third parties, whether for free or for profit.
   4. Confidentiality
      1. By accessing or purchasing the Content, you agree to maintain its confidentiality. You must not disclose or make any part of the Content available to any third party, except as explicitly permitted in writing by Busy and Baked by Lynne Creatives.
      2.  Exceptions
         1. The obligation of confidentiality does not apply to information that:
            1. Is publicly available without your breach of these Terms and Conditions.
         2. Was independently developed by you without reliance on the Content.
      3. Violations
         Unauthorized use, distribution, or disclosure of the Content will be considered a breach of these Terms and Conditions and may result in legal action to protect the rights of Busy and Baked by Lynne Creatives. 
         

Physical Products Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please click here. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@lynnecreatives.com.

Damages and issues
Please inspect your order upon reception. If the item is defective, or damaged or if you receive the wrong item, please submit a return request in our return center so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on digital products, virtual speaking engagements, mugs, sale items or gift cards.

 

There are no international returns (outside of the United States accepted). 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lynnecreatives.com.